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Frequently Asked Questions

Trade customer questions, answered

The ten questions our trade desk hears most from contractors, councils and resellers. Can’t see your answer? Our team is ready to help.

Contact the Trade Desk

Who can buy from Newcastle Soils & Organics?

We are a trade-only wholesaler. We supply registered businesses such as landscape and civil contractors, builders and developers, councils and government agencies, nurseries, garden centres and landscape supply yards. We do not sell to the general public.

How do I open a trade account?

Complete the online trade account application with your ABN, business details and trade references. Our credit team reviews every application and confirms approval and account terms by email.

Is there a minimum order quantity?

Yes. We supply wholesale volumes, so minimum load sizes apply to each product and delivery. Contact the trade desk for current minimums by product and delivery zone.

What delivery options are available?

We arrange bulk delivery by tipper, truck-and-dog and semi-trailer, including scheduled and multi-drop deliveries for staged projects. Approved account holders can also collect ex-yard in their own vehicles.

Which areas do you deliver to?

We deliver across Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock and the wider Hunter Valley. Freight to the Central Coast, Mid North Coast and other regions is quoted per load.

Do your products meet Australian Standards?

Our soils, composts and mulches are supplied to suit project specifications referencing AS 4419 and AS 4454. Talk to the trade desk about product data, sampling and testing for specified projects.

Can you produce custom soil blends?

Yes. We blend soils to an engineer’s or landscape architect’s specification, including bioretention filter media, podium and planter mixes and sports field profiles. Lead times depend on the volume required.

How is wholesale pricing calculated?

Pricing depends on product, volume, delivery zone and account terms. Approved account holders receive a trade price list, and project quotes are available for large or staged orders.

What payment terms do you offer?

Approved trade accounts receive credit terms, subject to a credit check. Your payment terms are confirmed in writing when your account is approved.

Can I inspect product before ordering in bulk?

Yes. Account holders and project specifiers can request samples or inspect stockpiles at our yard by appointment, so colour and grading are confirmed before you commit to volume.

Trade-only wholesale supplier of bulk soils, organics, mulches, sands, aggregates and rock for commercial projects across Newcastle and the Hunter.

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Bulk Soils & Garden Mixes
Mulches & Barks
Composts & Soil Conditioners
Sands
Gravels & Aggregates
Road Base & Crusher Dust
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[Trade desk phone]
[Trade desk email]
[Yard address], Newcastle NSW
[Trading hours]

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